Can BitLink set me up with an Israeli phone number?
Yes. Every BitLink plan includes a real Israeli phone number, not a temporary workaround. Plans range from $14.99/month for Basic (1GB data, 1,000 minutes, 500 SMS) up to $39.99/month for Max 5G (120GB data, 5,000 minutes, plus 150 minutes to US and Canadian numbers). You choose a plan, see the exact data, minutes, and price before checkout, then pay through a secure flow. BitLink provisions your number and line right after payment, and activation is usually ready within 3 to 5 minutes — you can watch the status live in your account portal. Activation can happen by eSIM or physical SIM depending on your plan and device. Service is subject to availability, eligibility, and final BitLink confirmation, but for the vast majority of customers an Israeli number is live and usable the same day they sign up.
Can I use eSIM?
Yes, for most plans and devices. BitLink's standard plans — Basic, Student 5G, and Max 5G — can activate by eSIM on a compatible, unlocked device, or by physical SIM if you'd rather have a card or your phone doesn't support eSIM. Kosher Basic and Kosher+ always use a physical SIM, since certified kosher phones aren't built for eSIM activation. When eSIM is available, BitLink emails the activation QR code once your line is live, typically within a few minutes of payment confirmation, and you scan it directly from your phone's settings — no waiting for a card to ship. If you're not sure whether your specific device supports eSIM, BitLink support can confirm compatibility over WhatsApp before you check out, so there are no surprises after payment.
What mobile network does BitLink use?
BitLink runs primarily on the Partner network, one of Israel's major national carriers, with Pelephone — another major Israeli network — as a secondary network. Partner's network has been in commercial operation since 1999, when it launched under the Orange brand — so while BitLink itself is a new company, the infrastructure carrying your calls and data has been serving Israel for over 25 years. In practice that means nationwide coverage and 5G service on the same infrastructure most Israelis use every day, not a small or regional network. There's nothing to choose or configure at checkout: your line is set up on the network automatically when it's provisioned. If you want to sanity-check signal for a specific spot — a yeshiva campus, a moshav, a particular neighborhood — BitLink support can tell you what to expect there before you commit to a plan.
Can I use BitLink for a short trip to Israel?
Yes. BitLink plans are monthly with no long-term commitment, so a 2–4 week visit works fine: choose a plan, activate by eSIM within minutes of checkout (or by physical SIM), and cancel when you leave — you pay for the months you use, VAT included. Unlike a travel eSIM, a BitLink plan includes a real Israeli phone number, so calls, SMS verification codes, and local services work like a resident's phone from day one. And if you visit Israel regularly, there's a smarter option than cancelling: pause your line for $10/month through support and keep your Israeli number active between trips — no new SIM, no new number, and everything simply works again the next time you land.
Can family in the US or Canada reach me more easily?
Yes. Any BitLink plan can add a US, Canadian, or UK local number for an additional $9.99/month, so family back home dials a number that's local to them — no international dialing, calling cards, or per-minute international rates on their end. On top of that, Max 5G and Kosher+ also include a set amount of built-in calling from your Israeli line to US and Canadian numbers — 150 minutes per month on both plans — at no extra cost. Basic and Student 5G don't include US/Canada minutes by default but can still add the local-number add-on. If staying easily reachable by family abroad matters to you, Max 5G or Kosher+ are the plans built around that specific need.
