About BitLink
The phone company we wished existed when we got here.
BitLink is an Israeli mobile carrier built for English speakers — students, new olim, families, and frequent visitors — with USD pricing, eSIM activation in minutes, and support from real people who answer in English.
Why BitLink exists
Israeli telecom works. The experience around it didn't.
Anyone who has moved to Israel knows the drill: excellent networks wrapped in Hebrew call centers, in-store signups, shekel bills that never match what you expected, and contracts you sign without fully reading. If you grew up with American-style customer service, the gap is jarring — especially in your first weeks, when a working phone number is what everything else depends on.
BitLink was founded in 2026 to close that gap: one clear monthly price in dollars, activation you can do from your couch before you fly, kosher options recognized by Vaadat Harabanim, and a support team that answers on WhatsApp like a person, not a phone tree.
The network question
New company. Proven network.
BitLink is new — and the infrastructure under it isn't. Your calls and data run primarily on the Partner network, in commercial operation since 1999 (it launched under the Orange brand), with Pelephone, another major national carrier, as a secondary network. That's nationwide 5G on the same infrastructure most Israelis use every day — with the service layer rebuilt in English around it.
What we do differently
Four things we refuse to complicate.
Prices in USD, VAT included
Every plan is priced and charged in US dollars with VAT already included — no shekel conversion surprises, and family abroad can pay with their own card.
Real people on WhatsApp, in English
No bots and no Hebrew call-center maze. A real team member reads every message and answers in English, from before checkout through activation and billing.
Sign up before you land
Checkout is online and eSIM activation takes minutes, so your Israeli number can be working before you clear passport control.
Plain-English contracts, published
Every plan's full contract is published on its page — activation time, commitment, fees, and monthly price — before you pay, not after.
On the record
Company details.
The boring facts, published on purpose — a phone company asking for your monthly payment should be easy to look up.
- Legal name
- BitLink Ltd.
- Company number
- 341280188
- Founded
- 2026
- Registered office
- HaRashar Hirsch 4/1, Beit Shemesh, Israel 9965000
- Networks
- Partner (primary), Pelephone (secondary)
- Support hours
- Sun–Thu 9:00–18:00, Fri 9:00–12:00 (Israel)
Questions before you decide? Ask a person.
Reach the team on WhatsApp, by phone, or by email — before checkout, not just after.